Skeeter, a leader in performance fishing boats, announced today during the Miami International Boat Show® that the National Marine Manufacturers Association (NMMA®) has again recognized Skeeter with a CSI Award for excellence in customer satisfaction in the Fiberglass Outboard Boat category. This year’s award is the twenty-first consecutive award for Skeeter.
“Our customers know they are going to have a great experience on the water in a Skeeter boat,” said Jeff Stone, Sr. Vice President, Skeeter Boats. “We’re grateful for their loyalty and for our dealers who play a key role in creating great customer satisfaction. We will continue to strive for the highest levels of customer service and satisfaction.”
NMMA® launched its Marine Industry CSI Award Program in 2001 to provide boat and engine manufacturers with an independently measured, cost-effective tool to help improve customer satisfaction in the boating industry. The program allows participating manufacturer companies to monitor customer satisfaction on an ongoing basis and to create benchmarks in the industry.
The National Marine Manufacturers Association (NMMA®) is the leading association representing the recreational boating industry. NMMA® member companies produce more than 80 percent of the boats, engines, trailers, accessories and gear used by boaters in the United States. The association is dedicated to industry growth through programs in public policy, market research and data, product quality assurance and marketing communications.